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Keep users informed about new features, releases, and improvements. Drive feature adoption and show users you’re actively building for them.
You’ve built amazing features, but they’re useless if users don’t know about them. Product update emails bridge the gap between development and adoption.
Features users don’t know about are features they won’t use. Announcements drive discovery.
Proactive communication about changes reduces confusion and support tickets.
Regular updates prove you’re actively improving. Users stay when they see momentum.
Compelling new features bring dormant users back. Updates are re-engagement triggers.
Different situations call for different communication styles
Highlight new capabilities with clear explanations. Focus on benefits, not features. Show users how it solves their problems.
Regular summaries of changes, fixes, and improvements. Power users love these. Weekly or bi-weekly cadence works well.
Critical communications when changes affect workflows. Give advance notice, explain the why, and provide clear migration paths.
Share what’s coming next. Build excitement and let users know their feedback is being heard and implemented.
Send relevant updates to different user tiers. Free vs. Pro vs. Enterprise.
Trigger update emails from your CI/CD pipeline on deployment.
Write emails in advance. Send when your feature goes live.
See which features generate most interest. Prioritize accordingly.
Maximize the impact of your product updates
Respect users’ time. Lead with the most important info. Save details for documentation.
Include screenshots or GIFs. Visual proof is more compelling than descriptions.
Include clear CTAs. Link directly to the new feature. Make it easy to try.
Not every update matters to every user. Target by plan, behavior, or preferences.
Regular update schedules build anticipation. Users know when to expect news.
Lead with “what this means for you” not “what we built.” User-centric framing wins.
Product updates often contain sensitive roadmap information. With Broadcast, you control your data and your costs.
Professional product update emails without enterprise pricing. Let users know what you’re building.
Save 20% with code TWENTYOFF2025 — Ends Dec 31, 2025
Perfect for small businesses
For growing agencies & enterprises