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Email for SaaS Companies

Drive user activation, reduce churn, and keep users engaged with targeted email campaigns powered by your product data.

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app.yourproduct.com/email
Activation Rate
67%
+12% from emails
Trial → Paid
23%
Industry avg: 15%
Churn Prevented
42
This month
Active Sequences
Onboarding (7 steps)
1,247 active
Trial Expiring
89 active
Re-engagement
234 active

Email is a Growth Lever for SaaS

Done well, email can significantly impact your key metrics—activation, retention, and expansion.

Activation

Guide users to their “aha moment” with structured onboarding sequences.

Feature Adoption

Drive usage of new features with targeted announcements.

Churn Prevention

Identify at-risk accounts and reach out proactively.

Expansion Revenue

Target upgrade prompts based on actual usage patterns.

Essential SaaS Email Workflows

Automate the emails that drive product-led growth

User Onboarding

Guide new users to their “aha moment” with a structured sequence. Help them understand your product’s value before they lose interest.

  • Step-by-step setup guidance
  • Key feature highlights
  • Check-in emails for stuck users

Feature Announcements

Keep users informed about new features and improvements. Segment by usage patterns to show relevant updates.

  • Targeted by user segment
  • Usage-based relevance
  • Release notes + tutorials

Usage Nudges & Re-engagement

Re-engage users who haven’t logged in recently. Remind them of value they’re missing and offer help.

  • Inactivity triggers
  • “What you missed” digests
  • Help offers

Upgrade & Expansion

When users hit plan limits or would benefit from premium features, send targeted upgrade prompts based on actual usage.

  • Usage limit alerts
  • Trial expiration sequences
  • Feature unlock prompts

The Fragmented Email Stack Problem

Most SaaS companies use multiple tools for email—one for transactional, one for marketing, maybe another for product updates. This creates fragmentation, higher costs, and no unified view of user communication.

Typical SaaS Stack
Multiple Tools, Multiple Bills
Transactional (SendGrid)
$89/mo
Marketing (Customer.io)
$150/mo
In-app (Intercom)
$74/mo
Monthly total $313/mo
+ data silos + no unified view
With Broadcast
One Platform, Full Control
Transactional emails
Included
Marketing automation
Included
API-first design
Included
Hosting + delivery ~$50/mo
+ unified data + full ownership

Built for Product-Led Growth

API-First Design

Trigger emails from any user event in your application

Behavioral Segmentation

Segment users by plan, usage, and engagement

Email Sequences

Multi-step onboarding and re-engagement flows

Transactional + Marketing

One platform for all your email needs

Ready to unify your email stack?

One platform for onboarding, marketing, and transactional emails. Full control, predictable costs.

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Related Use Cases

Product Updates
Keep users informed about new features
Transactional Emails
Password resets and system notifications