Broadcast Emails

Broadcast emails allow you to send one-time messages to your subscribers. This guide covers creating, scheduling, and analyzing broadcast emails.

Broadcasts are organized per Channel. You cannot send a broadcast to subscribers from another channel.

If you are working with multiple channels, make certain that you are in the correct channel before you start creating a broadcast.

Creating a Broadcast

To create a broadcast, click on Broadcasts in the left sidebar and then click on the New Broadcast button.

Once there, you will see a form to fill in the details of your broadcast. Click on Create Broadcast to save your changes. The broadcast will be saved and will be in Draft status.

The form options you have available are:

• Name: The name of the broadcast.
• Subject: The subject of the broadcast.
• Preheader: The text that will be shown in the preheader of the email.
• Body: The content of the broadcast.
• Tracking Options: The options for tracking the broadcast. You can choose to track if the email was opened or clicked.
• Email Server: The email server that will be used to send the broadcast.

Testing a Broadcast

It is recommended that once you are done composing your email, you should test send the email to yourself to make sure that the content is displayed correctly.

To test send a broadcast, click on Test Send in the top right corner of the screen under the dropdown.

Enter the email address that you would like to test send, and Broadcast will queue a test email to that address.

Sending a Broadcast

To send a broadcast, click on Send in the top right corner of the screen.

Broadcast will immediately queue the email to be sent.

You will see the status of the send immediately on the screen with a progress bar.

Should any issues arise, such as SMTP errors, the broadcast will immediately be aborted and marked as failed.